Black Ink Content is a content marketing and copywriting agency. We care about our customers and do our best to protect the information shared by them. The following describes our privacy policy, which is put in place to protect your personal/ financial information and inform you about how we collect information and use it.
What data do we collect?
Black Ink Content collects the following data:
Personal identification information (email address, phone number, credit card information, other payment information, or details of your personal or business affairs)
- IP address/ Connection Speed
- Collection Date
- Day of Week Time of Day (hour)
- Language settings
- Country, State, DMA, City (relating to IP address, if available)
- Publisher Name
- Domain
How do we collect data?
We only gain access to personal information that you voluntarily provide when registering on our site, placing your order, paying for your order, giving order details, and filling our Contact Us form. The remaining information is gathered automatically when you visit our website. This information includes but is not limited to IP address, Connection Speed, Collection Date, Time of access, Language settings, location (country, state, city), Publisher Name, Domain.
How will we use data?
The personal information we ask for is essential for us to provide you with our service. If you are unable or reluctant to provide some information, we may not be able to continue a working relationship. We may use the collected information in one of the following ways:
- To enhance customer service and provide a personalized experience.
- To process your order.
- To process transactions.
- To send emails to provide information about your order, respond to queries, or provide other updates regarding new products, services, offers, or any other information we may believe you may find suitable. If you may wish to unsubscribe to promotional emails, then you can do so by getting in touch with us via our website ( https://blackinkcontent.com/contact/)
- To improve our website and for internal marketing purposes.
- To gather technical information to identify problems with our server and address them.
- To gather feedback
How do we store your data securely?
Black Ink Content takes necessary precautions to secure your information. We use a secure server to store data and rely on SSL (Secure Socket Layer). We keep your personal data for three years. Once this time period is over, we will delete your data automatically.
Your credit card information is only accessed by those authorized and by our payment processing gateway provider. While we do strive to protect your information, we are not liable for alteration, misuse, or loss of any information if our security measures are breached. You provide any and all information to Black Ink Content at your own risk.
How do we share data?
We share your information (project details) with our writing team that follows Black Ink Content’s privacy policy. However, please note, we don’t share your personal information with our team unless you have permitted us.
We don’t trade/rent/ transfer your personal information to any third-party organization. Please note that it does not include trusted third parties, such as STRIPE (trusted payment processor), that help us conduct business or provide services. However, we make sure those parties keep your data confidential.
We may share your information when necessary with a law enforcement agency or by court order. If such is the case, we will follow the procedure of sharing information as detailed by the enforcement agency. If allowed to do so, we will make sure to notify you of the details shared.
We may share non-personally-identifiable information or aggregated demographic information with third parties for advertising or marketing endeavors or other uses. We do rely on third-party sites to process payments. However, we use a reliable payment processing gateway. We recommend you view STRIPE policies (Privacy, Cookies, Privacy shield, Service Provider List, Data Processing Agreement) and payment company licenses.
How do we use data for marketing?
We may employ third-party services to improve the site and client experience and for marketing purposes. The service providers will not use your information for anything but to improve our business.
You can stop Black Ink Content from contacting you for marketing purposes at any time. If you no longer wish to be contacted for marketing purposes, please use the Contact Form to inform us.
What are your data protection rights?
Black Ink Content wants to ensure you are aware of your data protection rights. You are entitled to the following rights.
- Access: You can request copies of your personal data.
- Rectification: You can request to complete any incomplete information or modify any personal information that you previously provided.
- Erasure: You can request BIC to erase your data under certain conditions. Please note that deleted information may still be present on back-up media.
- Restrict Processing: You can request BIC to limit or halt your personal data processing under certain conditions.
- Object Processing: You can object to our data processing and register your concerns with the company at any time.
- Data Portability: You can request BIC to transfer your data to another company or you under certain conditions.
When you make a request to exercise any of the above rights, we have a month to respond to you. You can contact us at info@blackinkcontent.com.
What are cookies?
Cookies are files that a service provider or a site sends to your computer through the web browser, allowing them to recognize your browser and retain some information. We may use cookies or similar technology to collect information automatically when you use our website.
How do we use cookies?
Black Ink Content uses cookies to improve and personalize user experience and understand how you use our website. We may also use cookies to keep you signed into our website.
Cookies are NOT used to gather personal information. They are only used to gather non-personally identifiable information. This includes, but is not limited to, IP address, the browser you use, the type of computer you use, how you connect to our site, including operating system, and technical information about users.
We primarily use cookies to compile data about site traffic, track user interactions, enhance user site experience, and for marketing purposes.
What types of cookies do we use?
There are different kinds of cookies. We use but are not limited to the following types of cookies.
- Functionality: These cookies collect information about your visits to the website to remember your selected preferences. First-party and third-party cookies may be used.
- Advertising: These cookies collect information about your visits to our website, the links you follow, device and browser information. We may use this data for advertising and marketing purposes.
We have also integrated Google Analytics into our website to evaluate user behavior. It uses its own cookies to enable us to better understand our site visitors. It may obtain demographic information as well as non-personally identifiable information (including but not limited to IP address, system activity, and the date, time, and referrer URL of your request.) To further understand how Google Analytics accesses data or provides insight, please see Google Privacy Policy and Google Analytics Terms of Service.
Furthermore, we may employ plug-ins or third-party services to improve the site and client experience and for marketing purposes. The service providers will not use your information for anything but to improve our business.
How to manage your cookies policy?
You can refuse the use of certain cookies by disabling the feature in your browser. However, please do note that this may compromise your browsing experience.
Privacy policies of other websites
We may link to other websites on our site. However, these third-party sites have their own privacy policies, and we are not liable for any personal information you share with them at your own discretion. If you visit any other website via links on our website, you should read the respective website’s privacy policy.
Changes to our privacy policies
By using our site, you hereby agree to our policies. The policies mentioned here are subject to change and may be updated at any time. By visiting this site, you agree that it is your duty to repeatedly go over the privacy policy and stay up-to-date with it. The details outlined by this Privacy Policy are effective as of January 1, 2021.
How to contact us
After going through our policies, if you have any concerns or questions, you can send us a message via the Contact Form on the website or contact us via email at info@blackinkcontent.com.